Service Request Ticket - # 55271

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 07, 2014 01:57 PM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110513[Edit Inv] (opens in a new window) Bldg/Room SSC 202
Service Tag HZ5WWR1 Description Dell XPS 8300 Desktop i7-2600 3.4GHz
Serial No. HZ5WWR1 Location EXEMPT will be linux(see Tankersley)

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Unknown Software FREEWARE:open Office, FileZilla, Crimson Editor, VLC, Firefox, Opera, Chrome, Blender, Google SketchUp (free version), Audacity, ReplicatorG, GIMP, and Inkscape OTHER SOFTWARE: upgrade to Windows 7 Pro from P0083559, Adobe Photoshop Extd CS5 WIN and Illustrator CS5 WIN from P0083559; Adobe CC2014(AdobeFULL_CCE_WIN) & AcrobatProXI_WIN from Student Tech licenses NOV2014

Wired NIC 18:03:73:E8:46:EC

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 13, 2014 10:47 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 13, 2014 10:47 AM 
Complete the AdobeFull_CEE_software on the both
machine. Tested upon installation it work just fine.
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Dyl Karbia Nov 11, 2014 02:28 PM 
I was able to get hold of Prof. Daniel today and
installed the Adobe software on one of his system.
But due to time factor I couldn't complete the
second machine. Promise to check with him tomorrow.
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Dyl Karbia Nov 10, 2014 04:53 PM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Nov 10, 2014 02:06 PM 
I spoke with Prof. Daniel about this task he
promise to call and give his availability because
there was class going on when I called.
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Tricia Flaherty Nov 07, 2014 01:57 PM 
Adobe CC2014(AdobeFULL_CCE_WIN) & AcrobatProXI_WIN
from Student Tech licenses NOV2014
These run as silent serialized packages. RUN CCE
FUL first and then run Acrobat.  They can be found at:
T:\Adobe
CCE\CCEPackages\AdobeFULL_CCE_WIN\Build\AdobeFULL_CCE_WIN
and 
T:\Adobe
CCE\CCEPackages\AcrobatProXI_WIN\AcrobatPro_11_Web_WWMUI
Lori, John R. or I should be able to answer any
questions about running these package installers
if you run into problems
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