Service Request Ticket - # 55288

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 10, 2014 03:04 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Printer Edit WOU # 20140339[Edit Inv] (opens in a new window) Bldg/Room APSC 413
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025379 Location Upward Bound Office

Model 3610/DN Hostname
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP: Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:65:65


TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public

Entered by Date Memo
Miles Rakestraw Nov 11, 2014 01:06 PM
Task reassigned to Self Resolved.
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Miles Rakestraw Nov 11, 2014 01:06 PM
Status changed from (1) Pending to (5) Completed
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Kevin Thibeault Nov 10, 2014 03:04 PM
A lady just called in and said that the printer in
APSC 501 is taking a longer then normal for it to
print. She would like someone to come take a look
at it before it gets worse.
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