Service Request Ticket - # 55299

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 11, 2014 10:55 AM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110143[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Optiplex 990 SFF, Intel Core i5 2400(3.1GHz,
Serial No. 34RGZQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software Win 7 Pro, bundled with Roxio Creator and CyberLink PowerDVD, MS Office Pro Plus 2010 from P0081747 installed as Office Pro Plus 2007

Wired NIC 78:2B:CB:B3:66:E4

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 11, 2014 02:44 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Nov 11, 2014 02:44 PM 
right now everything is fine.She has access to the 
site.
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Babatunde Idahor Nov 11, 2014 02:43 PM 
I reconfigured the testing website on Google 
Chrome and mozilia for her to access. For some 
reason it keeps shutting her out fro windows 
explorer.
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Babatunde Idahor Nov 11, 2014 12:57 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Nov 11, 2014 10:55 AM 
She isn't able to access a testing website that
she uses for test scores now that she's upgraded
Internet Explorer

She'll be available until 4PM today
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