Service Request Ticket - # 55308

Service Request Information

CONTACT Name Cooper, Cindy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2014 10:05 AM
Department Financial Aid Phone 88793
Location Email cooperc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20110983[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523SA8DM Location From Financial_aid (ITC 007)
TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 12, 2014 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 12, 2014 11:09 AM 
Cleaned her mouse up a bit.  She had already
changed batteries. The mouse seems to be working
properly she will call back if something happens
again.
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Miles Rakestraw Nov 12, 2014 11:08 AM 
Task reassigned to Miles Rakestraw.
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Meghann Thilberg Nov 12, 2014 10:05 AM 
mouse slow, not responding, barely working.

If someone would go look at it and help her. Thanks!
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