Service Request Ticket - # 55333

Service Request Information

CONTACT Name McDonnell, Kathleen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2014 08:59 AM
Department The Research Institute Phone
Location Email mcdonnellk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140328[Edit Inv] (opens in a new window) Bldg/Room TODD 209
Service Tag Description Dell UltraSharp 24 - U2414H Monitor
Serial No. CN0R9F1P7426147T77TL Location Kathleen McDonnell, new TRI hire
TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Nov 14, 2014 09:20 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Nov 14, 2014 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Nov 14, 2014 09:20 AM 
Check with Kathleen this morning and realize the
USB port the keyboard was plug into was
malfunctioning in so doing I used another USB port
and restarted the computer. That resolve the problem.
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Meghann Thilberg Nov 14, 2014 08:59 AM 
Kathleen had someone come take a look at her
laptop to set up the sound on it and now her
desktop keyboard is not working. If you can go
take a look that would be awesome!
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