Service Request Ticket - # 55335

Service Request Information

CONTACT Name Saindon, Brad   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2014 09:37 AM
Department Health & Exercise Science Phone 88384
Location Email saindonb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090833[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Studio 17, 1.6GHz, 4GB DDR3, 1333MHz
Serial No. CZ6YZL1 Location PDR

CPU Intel Core i7-720QM(1.6, 2.8GHz turbo, 6MB cache)


OS Windows 7 Pro Software WIN 7 Pro, bundled with Dell Webcam 1.4 app, Roxio Easy CD&DVD 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074165

Wired NIC 00:26:B9:B5:FD:C3


Wireless NIC 70:1A:04:DE:D8:40

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Nov 14, 2014 02:56 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Nov 14, 2014 02:56 PM 
He was not there when I stopped by the room (which
according to Dyl was NPE 113), but I left a
replacement VGA cable for him to use, and left a
message at 88384.
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Dyl Karbia Nov 14, 2014 11:56 AM 
Task reassigned to Nathan Sauer.
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Dyl Karbia Nov 14, 2014 11:47 AM 
Task reassigned to UCS Tech.
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Dyl Karbia Nov 14, 2014 09:53 AM 
Task reassigned to Dyl Karbia.
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Dyl Karbia Nov 14, 2014 09:53 AM 
He will be available at 10:30am
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Meghann Thilberg Nov 14, 2014 09:37 AM 
If someone could take a look at the chord for his
laptop that connects it to the smart classroom
technology today before 2pm. He needs to show a
video before practice/game and it's not working
anymore.
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