Service Request Ticket - # 55336

Service Request Information

CONTACT Name Micah, Howe   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2014 10:01 AM
Department Admissions Office Phone
Location Email howem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110920[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C045V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:1B:F8

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Nov 14, 2014 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Nov 14, 2014 03:21 PM 
It installed with no issues :D
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Zach Myers Nov 14, 2014 03:01 PM 
Task reassigned to Zach Myers.
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Zach Myers Nov 14, 2014 03:01 PM 
Leaving to go install java 7.71
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Nick Moore Nov 14, 2014 01:44 PM 
Task reassigned to UCS Tech.
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Nick Moore Nov 14, 2014 11:55 AM 
Task reassigned to Nick Moore.
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Katie Halvorson Nov 14, 2014 10:01 AM 
She updated Java and cannot get into banner now. 
The error says that it is class not found exception. 

She is around all day except 1030-12.
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