Service Request Ticket - # 55337

Service Request Information

CONTACT Name Carrillo-Garcia, Adriana   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2014 10:05 AM
Department Student Enrichment Program Phone 88550
Location Email carrilloa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20080423[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude D630, 2.50GHz, 6M L2 Cache, 800MHz
Serial No. 3X96JH1 Location PDR

CPU Intel Core 2 Duo T9300(2.5GHz/800Mhz/6ML2cache)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 from P0067910, MS WIN 8 Pro upgrade from P0090572 downgraded to WIN7Pro July2013

Wired NIC 00:21:70:B1:35:83


Wireless NIC 00:21:5C:7D:68:BD

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Nov 14, 2014 11:08 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Nov 14, 2014 11:08 AM 
Rebound
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Ruby Tidwell Nov 14, 2014 10:38 AM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Nov 14, 2014 10:05 AM 
20080427[Edit Inv]
20080423[Edit Inv]

when multiple people try and log on, it says "the
server is not connect" she said.  These are the
check out computers at SEP.  The computers will be
at the front desk at SEP.
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