Service Request Ticket - # 55340

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 14, 2014 03:19 PM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091340[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 53D0KM1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 53D0KM1 Location Ready to be wiped

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:83:F9:09

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 17, 2014 02:20 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 17, 2014 02:20 PM 
Mapped printers for him.  Also uninstalled Norton
and updated Java.
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Miles Rakestraw Nov 17, 2014 01:52 PM 
Task reassigned to Miles Rakestraw.
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Kevin Thibeault Nov 17, 2014 01:39 PM 
He is in his office today until 3 and will be in
his office tomorrow from 1:30-3.His office phone
is 838-8863
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Ruby Tidwell Nov 14, 2014 04:15 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Nov 14, 2014 04:15 PM 
Called, he would like someone to come over on 
Monday any time after 2:00 to help.
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Ruby Tidwell Nov 14, 2014 04:11 PM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Nov 14, 2014 03:19 PM 
****This is an email****
Hello,

I need to have my computer in NS Building room 104
to be connected to a printer in the same building.

The machine number is 20091340[Edit Inv]. The closest
printer is in the next room NS105. However, in
addition to that printer, I would like my computer
to be connected to the copy machine in the same
floor. 

Please let em know if you have any questions.
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