Service Request Ticket - # 55367

Service Request Information

CONTACT Name Kosko, Kenneth A.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2014 12:35 PM
Department The Research Institute Phone 88751
Location Email koskok@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110703[Edit Inv] (opens in a new window) Bldg/Room TODD 207
Service Tag Description Xerox P3250/D Monochrome Laser Printer
Serial No. SMXV102779 Location Storage

Model P3250/D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity Ink/Toner Refill
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 17, 2014 01:34 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 17, 2014 01:34 PM 
Cleared paper jam. Printer works fine.
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Miles Rakestraw Nov 17, 2014 12:39 PM 
Task reassigned to Miles Rakestraw.
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Shandelle Plasker Nov 17, 2014 12:35 PM 
when he goes to print it sounds like it is
starting to print and then stops and shuts down
with a red light flashing. He has restarted the
printer and pulled paper out and put back in. He
is available all day today.
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