Service Request Ticket - # 55372

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2014 02:10 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120221[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25J619ADHJW Location Going to PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS MAC OS X 10.12 (macOS Sierra) Software MS Office 2011 for MAC std from P0086494, Adobe Web Prem CS5 & InDesign CS5 for MAC from P0076844 transferred from old CH311 stations, Image should be similar to ITC104 LAB, Adobe Master Coll. CS6 from P0091311 JULY2013, for use with Vinyl Cutter SureCutsALotPro_USCUTTER from VISA2013003840

Wired NIC A8:20:66:05:2C:13


Wireless NIC 7C:C3:A1:B7:9D:D4


Bluetooth NIC 7C:D1:C3:A1:44:22

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 17, 2014 02:34 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 17, 2014 02:34 PM 
Went to check out the computer everything seems to
be working properly.
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Miles Rakestraw Nov 17, 2014 02:23 PM 
Task reassigned to Miles Rakestraw.
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Kevin Thibeault Nov 17, 2014 02:10 PM 
Just got a call about a computer in the 3rd floor
Campball Hall computer lab that students cant log
in to because the says it needs an authorization code.
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