Service Request Ticket - # 55374

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 17, 2014 02:34 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130217[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 284M8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 284M8Y1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 10 Enterprise 64bit Software Office Pro Plus 2013 from P0091562; This station gets full Adobe CC2015 for WIN from Student LAB license

Wired NIC B8:CA:3A:8A:D7:85

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 18, 2014 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 18, 2014 11:38 AM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Nov 18, 2014 11:38 AM 
Went and looked at the mouse nothing seems to be
the matter with it.
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Ruby Tidwell Nov 18, 2014 09:33 AM 
The computer 20130217[Edit Inv] is not in HL 123; did not 
have time to look for it this morning.
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Ruby Tidwell Nov 18, 2014 09:32 AM 
Task reassigned to UCS Tech.
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Ruby Tidwell Nov 18, 2014 08:50 AM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Nov 17, 2014 02:34 PM 
Student reported that a mouse wasn't working on
the computer, a worker used the same mouse on a
different computer and it worked. The port for the
mouse must not be working
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