Service Request Ticket - # 55415

Service Request Information

CONTACT Name Rizo, Amy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2014 09:09 AM
Department The Research Institute Phone 89238
Location Email rizos@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20130632[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. CN035RXK1296144M1735A00 Location PDR 2023 Giveaway
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 21, 2014 09:08 AM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Nov 21, 2014 09:07 AM 
Re-image is complete.
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Babatunde Idahor Nov 20, 2014 03:08 PM 
I may have to re-image the laptop.
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Babatunde Idahor Nov 20, 2014 02:11 PM 
Task reassigned to Babatunde Idahor.
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Katie Halvorson Nov 20, 2014 09:09 AM 
She has tried restarting the computer but it keeps
running really slow.  It is everything that is
running slow, not just specific applications or
just the internet.  She has been having the
problems for a couple days.

TODD218
89238
She is gone 11-1 today.
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