Service Request Ticket - # 55420

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 20, 2014 12:51 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 20, 2014 01:15 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 20, 2014 01:15 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Nov 20, 2014 01:15 PM 
Went and looked at the printer.  Was working fine.
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Nicole Crane Nov 20, 2014 12:51 PM 
One of the WUC lab printers is not printing. 
Error message is showing, "Load more paper" but 
it is full of paper. 
Currently not printing any jobs
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