Service Request Ticket - # 55426

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2014 08:32 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20090482[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP OfficeJet Pro 8000 Printer #CB092A#B1H
Serial No. SMY98M240VD Location PDR

Model CB092A Hostname
Notes B/W-Up to 1200 x 1200 dpi Color-Up to 4800 x 1200 dpi Monthly duty cycle-Up to 15,000 pages aser Quality Print Speed: Up to 15 ppm black, Up to 11 ppm color1, Maximum print speed of 35 ppm black, 34 ppm color2 Standard Connectivity: 1 USB 2.0, 1 Ethernet Paper Handling: 250-sheet input tray, 150-sheet output tray, automatic two-sided printing standard, optional second 250-sheet input tray Borderless Printing: Up to 8.5 x 11 in Ink/Toner Refill

Wired NIC 00:24:81:2E:94:04

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Apr 14, 2015 09:52 AM 
Printer model retrieved :  HP Officejet Pro 8000.
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Babatunde Idahor Apr 14, 2015 09:52 AM 
I just picked-up the printer with wou# 20090482[Edit Inv] 
from the office of Gonzalez Heather up in DFSC 
210.It's located on the shelf.She already has a 
replacement.
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Babatunde Idahor Apr 14, 2015 09:49 AM 
Task reassigned to Babatunde Idahor.
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Megan Thibeault Nov 21, 2014 04:05 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 21, 2014 04:05 PM 
Printer is no repairable. Needs to be replaced.
Heather will put in a purchase request.
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Dyl Karbia Nov 21, 2014 10:42 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Nov 21, 2014 08:32 AM 
Printer keeps saying there is a paper jam.  She
has tried restarting it but still giving the same
error.

Devolder 210
Not networked
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