Service Request Ticket - # 55436

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 21, 2014 03:43 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090541[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 71TPFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software MS Office Pro Plus 2007 license from P0072871

Wired NIC 00:26:B9:74:7D:46

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact zmyers14@wou.edu 88925

Tracking

Entered by Date Memo
Zach Myers
Email

Public
Entered by Date Memo
Zach Myers Nov 21, 2014 03:59 PM 
Status changed from (1) Pending to (5) Completed
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Zach Myers Nov 21, 2014 03:59 PM 
Downgraded to java 7u71.
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Zach Myers Nov 21, 2014 03:50 PM 
Task reassigned to Zach Myers.
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Katie Halvorson Nov 21, 2014 03:43 PM 
He has done the Java update since it wouldn't work
without doing it and now that it is downloaded, it
still isn't working.  He can't get on Banner.

He is in till 5 today.
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