Service Request Ticket - # 55441

Service Request Information

CONTACT Name Visuano, Denise   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2014 08:48 AM
Department Strategic Communications & Marketing Phone 88349
Location Email visuanod@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080666[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 1908FP 19in LCD Monitor
Serial No. CN0D307J744458C5A2YL Location PDR
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Nov 25, 2014 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Nov 25, 2014 12:08 PM 
Changed the display port to DVI cable to a display
port to DVI adapter and the monitor now works.
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Miles Rakestraw Nov 25, 2014 11:06 AM 
Task reassigned to Miles Rakestraw.
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Babatunde Idahor Nov 24, 2014 04:59 PM 
Task reassigned to UCS Tech.
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Babatunde Idahor Nov 24, 2014 03:46 PM 
Task reassigned to Babatunde Idahor.
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Babatunde Idahor Nov 24, 2014 03:46 PM 
Left a VM.
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Shandelle Plasker Nov 24, 2014 10:28 AM 
Emailed and said that he will not be back to his
office tell 2PM instead of 12PM.
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Shandelle Plasker Nov 24, 2014 08:48 AM 
His second monitor is on but only showing a black
screen. He has restarted the computer and checked
all of the wires. He will be here all day today
except from 10Am-12Pm.
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