Service Request Ticket - # 55445

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2014 10:09 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20110548[Edit Inv] (opens in a new window) Bldg/Room ITC 104A
Service Tag Description Epson Stylus Pro 3880 Designer Printer #SP3880DES
Serial No. LPJE022396 Location Creative Arts Lab

Model SP3880DES Hostname
Notes Max Resolution: 2880 x 1440 dpi, Max Printable Area: 17x22in, Print Speed:8x10in in 4min 8sec, Handles Media up to 59mil Thick, AccuPhoto HD2 Image Technology, 9 UltraChrome K3 Inks with Vivid Magenta, Auto-Switching Black Ink Technology, Advanced B&W Photo Mode, USB 2.0&Ethernet, EFI eXpress for Epson IN THE BOX:Pro 3880 Inkjet Printer Designer Ed, 9 UltraChrome K3 ink cartridges, EFI eXpress4.5Software, Power Cord, Rear Sheet Guide, CD Rom, User's Guide, 1-Year Limited Warranty Ink/Toner Refill
TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 02, 2014 10:38 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 02, 2014 10:38 AM 
Printers have been swapped and appropriate
software has been installed.
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Miles Rakestraw Dec 01, 2014 03:02 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Dec 01, 2014 11:37 AM 
Talked to Daniel he will be available at 2:30 in
ITC 103 to facilitate the printer move.
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Shandelle Plasker Dec 01, 2014 11:23 AM 
Fredrick came in to check on the status of this
service request for Daniel. He clarified for us
that the printer that needs to be moved is the
printer in back of the room.
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Lori Burgeson Nov 25, 2014 04:52 PM 
This may be the printer in the back room of ITC 210.  It is locally 
attached to an iMac in that room.  Paul, Megan, Jen Bracy, or Daniel 
Tankersley can open that room for you to check the WOU number 
on that printer.
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Babatunde Idahor Nov 24, 2014 04:58 PM 
Daniel wasn't available.We needed to confirm with 
him,the exact printer to be moved.Because, the 
only printer(HP) in the lab is networked.We have 
to discuss with him tomorrow.
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Shandelle Plasker Nov 24, 2014 10:09 AM 
He would like the printers to swap rooms. Printer
20110548(ITC 210) needs to be moved to ITC 104C.
Printer 20110547(ITC 104C) needs to be moved to
ITC 210.

**The printers are not networked printers so they
are using a USB to connect to the computers. You
will need to download the right drives to be able
to print after the switch.
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