Service Request Ticket - # 55450

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2014 12:08 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100785[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8860 DN Color Laser Printer #8860/DN
Serial No. HAV504547 Location PDR

Model P8860/DN Hostname apsc1.wou.edu
Notes 140.211.64.16 Metered Pin:3011 PAGEPACK Ink/Toner Refill Black:108R00800 Blue:108R00797 Yellow:108R00799 Magenta:108R00798

Wired NIC 00:00:AA:D6:51:86

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 01, 2014 02:47 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Dec 01, 2014 02:47 PM 
fixed
 Add Attachment
Megan Thibeault Nov 26, 2014 10:18 AM 
ref20127168
 Add Attachment
Shandelle Plasker Nov 24, 2014 12:08 PM 
The printer in the APSC lab keeps jamming. I sent
John down to check if there was any paper stuck in
it and to restart it. Even after restarting the
printer paper and taking out the jammed paper, the
paper keeps getting caught in the machine when
trying to print.
Add Attachment