Service Request Ticket - # 55454

Service Request Information

CONTACT Name Bucy, Mary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2014 03:50 PM
Department Education & Leadership Phone 88794
Location Email bucym@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20130444[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch, Intel i5 3.2GHz Quad #Z0PF
Serial No. D25LQ0UVF8J9 Location PDR

CPU Intel Core i5(3.2GHz, 6MB L3)


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0092619, [TRANSFER from W#20080824 and 20100344: Adobe Master Collection CS5 Mac from P0077589, Filemaker Pro 7 from P0053991, and Inspiration 7.6 from P0054076], Adobe Captivate v.8 license from P0096086; Adobe Captivate 10 (2017 release) UCS104112017007252;

Wired NIC 68:5B:35:9B:0B:1D


Wireless NIC C8:E0:EB:46:E2:AF


Bluetooth NIC C8:E0:EB:46:E2:B0


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public

Entered by Date Memo
Dyl Karbia Dec 01, 2014 04:23 PM
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Dec 01, 2014 04:23 PM
I was able to get hold of Mary Bucy and installed
adobe captivate on her both Mac machines.Tested
the program upon installation it works just fine.
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Tricia Flaherty Dec 01, 2014 12:53 PM
Task reassigned to Dyl Karbia.
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Tricia Flaherty Dec 01, 2014 12:51 PM
Task reassigned to UCS Tech.
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Tricia Flaherty Dec 01, 2014 12:51 PM
2.1.3 Portable or Home Computer Use. Subject to
the restrictions set forth in Section 2.1.4, the
primary user of the Computer on which the Software
is installed under Section 2.1 (¿Primary User¿)
may install a second copy of the Software for his
or her exclusive use on either a portable Computer
or a Computer located at his or her home, provided
that the Software on the portable or home Computer
is not used at the same time as the Software on
the primary Computer.

2.1.4 Restrictions on Secondary Use by Volume
Licensees. If the Software was obtained under an
Adobe volume license program or agreement (such as
Adobe Volume Licensing) by any licensee other than
an educational volume licensee, then the second
copy of the Software made under Section 2.1.3 must
be used solely for the benefit and business of
that volume licensee.

2.1.5 Dual Boot Platform. The Software is licensed
for use on a specific operating system platform.
Customer must purchase a separate license for use
of the Software on each operating system platform.
By way of example, if Customer desires to install
the Software on both the Mac OS and Windows
operating system platforms on a device that runs
both of those platforms (i.e., a dual boot
machine), then Customer must first obtain two
separate licenses for the Software. This is true
even if two versions of the Software, each
designed for a different operating system
platform, are delivered to Customer on the same media.
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Dyl Karbia Dec 01, 2014 11:55 AM
Task reassigned to Dyl Karbia.
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Dyl Karbia Dec 01, 2014 11:54 AM
She's available at 2:00pm
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Dyl Karbia Dec 01, 2014 11:33 AM
Left VM
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Ruby Tidwell Nov 25, 2014 09:03 AM
Left VM
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Tricia Flaherty Nov 24, 2014 03:50 PM
installer and info can be found at:
T:\Adobe Captivate\Captivate_v8
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