Service Request Ticket - # 55456

Service Request Information

CONTACT Name Mahoney, Kristin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2014 04:55 PM
Department Admissions Office Phone 88194
Location Email mahoneyk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110923[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 25765V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:23:28:4A

TECHS Submitted by Kevin Thibeault Contact kthibeault11@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Ruby Tidwell Nov 26, 2014 10:54 AM 
Status changed from (1) Pending to (5) Completed
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Ruby Tidwell Nov 26, 2014 10:54 AM 
Added as admin
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Ruby Tidwell Nov 25, 2014 08:57 AM 
Task reassigned to Ruby Tidwell.
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Kevin Thibeault Nov 24, 2014 04:55 PM 
****This is an email****
Hello,

I need to be able to download the updates for
Itunes on my work computer. I use it for
transferring items to and from my work Ipad.
Without it, I'm dead in the water.


Please let me know if you have any questions or
concerns.

Thank you for your time!

** She's in her office Wednesday: 9an-Noon and
3pm-5pm.
Kristin Mahoney
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