Service Request Ticket - # 55462

Service Request Information

CONTACT Name Townsend, Kimber   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2014 01:52 PM
Department College of Education Phone 88082
Location Email townsendk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110893[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2BX65V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446; TRANSFER from W#20090516: FileMaker Pro 9 Advanced from P0066371, Adobe Web Premium CS5.5 WIN from P0084715

Wired NIC 18:03:73:25:1D:A7

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Nov 25, 2014 02:29 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Nov 25, 2014 02:29 PM 
Changed the default settings to open pdf's.She is 
ok with where the documents are saved when 
downloaded.
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Babatunde Idahor Nov 25, 2014 01:55 PM 
Task reassigned to Babatunde Idahor.
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Alyssa Little Nov 25, 2014 01:52 PM 
Whenever she tries to open something online it
never actually opens. It saves the document into
some random folder that the she then has to dig
for and find to get the document to open.

She's available until 5
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