Service Request Ticket - # 55465

Service Request Information

CONTACT Name Bracy, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 25, 2014 03:10 PM
Department Creative Arts Phone 88534
Location Email bracyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110420[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch,3.4GHz Quad-Core Intel i7 #Z0M7
Serial No. D25GQ1QVDHJW Location PDR

CPU 3.4GHz Quad-Core Intel Core i7


OS Unknown Software bundled with iLife'11, Microsoft Office 2011 for MAC from P0083713 Adobe Master Collection CS5.5 MAC P0083713 Apple Keynote '09 Volume Licenses 22 seats from P0083717, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC 3C:07:54:27:4C:6D


Wireless NIC E4:CE:8F:67:CE:EB


Bluetooth NIC 34:51:C9:F3:80:92

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 01, 2014 11:36 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 01, 2014 11:36 AM 
All the CC applications are working properly.
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Miles Rakestraw Dec 01, 2014 11:29 AM 
Task reassigned to Miles Rakestraw.
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Alyssa Little Nov 25, 2014 03:10 PM 
****This is an email****
Hi -
System # 20110420[Edit Inv] (back corner opposite door) of
our ITC 210 lab is having some difficulty with the
Adobe Creative Cloud... it won't launch any any of
the applications (I tried all those icons in the
dock, and tried some from the Applications folder).

The lab is open (no class) tomorrow except 12-1:50pm.

Thanks,
Jen
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