Service Request Ticket - # 55468

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 26, 2014 09:29 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130057[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8870DNM Color Printer
Serial No. XFL136076 Location PDR

Model ColorQube 8870 Hostname wuclab2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP: 140.211.118.26 Metered Code: 0606 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:2D:57:DB

TECHS Submitted by Sam Hatach Contact shatch10@wou.edu
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Nov 26, 2014 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Nov 26, 2014 10:31 AM 
metered code needed to be entered. good to go
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Sam Hatach Nov 26, 2014 09:30 AM 
Contact Info: Sam Hatch, 00301623, shatch10@wou.edu, 503-410-4079.
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Public
Sam Hatach Nov 26, 2014 09:29 AM 
The printer in the WUC Lab, #20130057[Edit Inv], will not
take in new ink. The error message says "Incorrect
ink in tray". It is the correct ink for that slot.
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