http://en.community.dell.com/support-
forums/desktop/f/3515/t/19579502

Replaced computer and all components Wednesday.

Dell has finally approved the monitor replacement.  
I hope to receive it tomorrow.

Task reassigned to Lori Burgeson.

took a look at the monitor looks like it could be two different 
problems we first tried a restart which seems to have solved the 
problem for now but it happens regularly and when it happens 
the whole monitor shuts off. this leads to it possibly being a 
hardware issue. talked to lori and she is looking into getting a 
replacement for that monitor

Task reassigned to Lori Burgeson.

Trisha's monitor is randomly powering off.  We 
have replaced both the video card and cable.  I 
will submit a warranty request through Dell for a 
monitor replacement.

Status changed from (5) Completed to (1) Pending

Status changed from (1) Pending to (5) Completed

Monitor was reconnected again with a different 
HDMI cable.

Task reassigned to Miles Rakestraw.

She has double screens and one of the screens is
flashing on and off. when it comes on it says
Display port input. I have tried to help her
switch what input she was on but the screen does
not stay on long enough for her to check. The
screen that is doing this is also the screen her
mouse is stuck on. This is making is so that she
can not use her computer at all.