Service Request Ticket - # 55477

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2014 09:44 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101428[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. GWKF2Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007

Wired NIC 5C:26:0A:60:64:17


Wireless NIC A0:88:B4:4F:25:98


Bluetooth NIC C0:F8:DA:E3:8C:4B

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact bidahor13@wou.edu 88925

Tracking

Entered by Date Memo
Babatunde Idahor
Email

Public
Entered by Date Memo
Babatunde Idahor Dec 02, 2014 02:42 PM 
Status changed from (1) Pending to (5) Completed
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Babatunde Idahor Dec 02, 2014 02:42 PM 
Laptop imaged and set-up complete.
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Megan Thibeault Dec 01, 2014 09:44 AM 
Laptop won't load windows-You started working on
this last Wednesday
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