Service Request Ticket - # 55483

Service Request Information

CONTACT Name Poulin, Gregory   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 01, 2014 01:58 PM
Department Creative Arts Phone 88241
Location Email pouling@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20081111[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description Apple Macbook, 13-inch, aluminum #Z0FV
Serial No. W89220TC8QU Location ITC 007

CPU Intel Core 2 Duo 2.4GHz 3MB shared L2 cache


OS Unknown Software Mac OS X v10.5 Leopard (includes iTunes, Time Machine, Quick Look, Spaces, Spotlight, Dashboard, Mail, iChat, Safari, Address Book, QuickTime, iCal, DVD Player, Photo Booth, Front Row, Xcode Developer Tools)and iLife ¿09 (includes iPhoto, iMovie, iDVD, iWeb, GarageBand) Office Pro 2008 for MAC from P0070637, Adobe CS4 Design Prem from P0070637, Parallel Desktop 4.0 from VISA2008000468, Vista/WINXP from P0070683

Wired NIC 00:25:4B:C1:03:5A


Wireless NIC 00:25:00:48:87:BC


Bluetooth NIC 00:25:00:60:0A:61

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact flahert@wou.edu 88925

Tracking

Entered by Date Memo
Tricia Flaherty
Email

Public
Entered by Date Memo
Tricia Flaherty Dec 02, 2014 11:24 AM 
Status changed from (1) Pending to (5) Completed
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Tricia Flaherty Dec 02, 2014 11:24 AM 
Task reassigned to Tricia Flaherty.
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Tricia Flaherty Dec 02, 2014 11:22 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Dec 02, 2014 11:22 AM 
John Rushing completed installs and gave laptop
back to me.  Greg Poulin picked up from the
Service Request Desk right before 5PM
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Lori Burgeson Dec 02, 2014 08:47 AM 
Task reassigned to Tricia Flaherty.
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John Rushing Dec 02, 2014 08:10 AM 
Finished installing the software Miles started at 
4pm then gave computer and bag to Tricia.
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Miles Rakestraw Dec 01, 2014 03:06 PM 
Task reassigned to UCS Tech.
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Miles Rakestraw Dec 01, 2014 02:08 PM 
Task reassigned to Miles Rakestraw.
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Tricia Flaherty Dec 01, 2014 01:58 PM 
Laptop is at my desk with disk media
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