Service Request Ticket - # 55492

Service Request Information

CONTACT Name Boyles, Jill   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2014 10:30 AM
Department Athletics Phone 88917
Location Email boylesj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20111045[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag Description Dell P2210, Widescreen 22inch monitor w/ soundbar
Serial No. CN06H6FX7444523RAYWS Location Front Office station, Office Spec.
TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 03, 2014 10:58 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 03, 2014 10:58 AM 
Contacted Faye Whitenack she said that she will be
handling the log on issues that Jill is having.
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Miles Rakestraw Dec 02, 2014 11:23 AM 
Updated Java she is now able to open Banner.  Now
she is having issues with her log on.
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Miles Rakestraw Dec 02, 2014 10:54 AM 
Task reassigned to Miles Rakestraw.
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Alyssa Little Dec 02, 2014 10:30 AM 
She needs helping getting Java updated and also
said that she having issues getting Banner to work
on her computer

She is available from 10AM-2PM
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