Service Request Ticket - # 55494

Service Request Information

CONTACT Name Shimizu, Melinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 02, 2014 12:18 PM
Department Natural Science Division Phone 89320
Location Email shimizum@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20120297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. HXG48V1 Location PDR

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086811

Wired NIC 10:03:73:25:17:A0


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact burgesonl@wou.edu 88955

Tracking

Entered by Date Memo
Lori Burgeson
Email

Public

Entered by Date Memo
Lori Burgeson Dec 12, 2014 11:49 AM
Status changed from (1) Pending to (5) Completed
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Lori Burgeson Dec 12, 2014 11:49 AM
Software has been installed, licensed with mrplow, 
and tested
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Lori Burgeson Dec 12, 2014 11:20 AM
****This is an email****
Hi Steve and Melinda,

I just wanted to let you both know that we 
completed the three desktop station setup in 
the back of Melinda's office this morning.  
There is one data port that needs to be 
activated and I let Jeanie know which one to 
call Telecom about.  I will also talk with them 
so they are aware of exactly what port needs to 
be turned on once the Work Order is made.

We also installed the IDRISI lab pack on the 
existing station in the back of Melinda's 
office.

NS 216 also has IDRISI installed and it has 
been activated and tested, so you should be 
good to go at the start of Winter term.

Please let me know if you have any problems 
accessing the software.

Have a great holiday!
Lori
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Lori Burgeson Dec 02, 2014 12:21 PM
I already have this scheduled on my calendar to 
insatll this software in NS 216 on Monday, Dec. 15 
first thing in the morning.
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Tricia Flaherty Dec 02, 2014 12:18 PM
This needs to happen before WINTER TERM2015
Installer Info  at:
T:\IDRISI_academic\IDRISI_StudentLabPack
This is Software that McEvily has worked on
getting setup on server and is ready for client
install in
The new Shimizu LAB stations.
W#20140343-20140345(NEWEQUIPSETUP SR55429) are
getting this software as well as station
W#20140291[Edit Inv] that is already in NS110.  The faculty
contact is Melinda Shimizu so discuss with her if
there are any other additional station installs as
they purchase 75 licenses total.
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