Service Request Ticket - # 55520

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 04, 2014 04:56 PM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140352[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QX
Serial No. 54C02NN35AFY14 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.10 (Yosemite) Software Freeware installed: VLC v2.1.5, Opera 26.0, Chrome 39.0, Firefox 34.0.5, MS Remote Desktop Connection; MS Office 2011 Std for MAC from P0095927, Adobe CC2014FULLMAC package like ITC103 lab OCT-2014 *tmf, AutoDesk AutoCAD for MAC, Maya 2015 SP2, Smoke 2015 from WOU education agreement *tmf

Wired NIC AC:87:A3:0D:DF:14


Wireless NIC 88:63:DF:C9:0B:CF


Bluetooth NIC 88:63:DF:C9:0B:D0

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 11, 2014 08:16 AM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Dec 11, 2014 08:16 AM 
set up, printers added, admin rights granted.
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Megan Thibeault Dec 10, 2014 08:43 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Dec 10, 2014 08:42 AM 
Today at 3pm
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Megan Thibeault Dec 08, 2014 12:35 PM 
****This is an email****
Daniel,

I was wondering if you were available tomorrow for
me to come by and set up your new iMac. I'm open
tomorrow, as well as Wednesday besides 11am-12pm.

Thanks,
Megan
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Tricia Flaherty Dec 08, 2014 11:05 AM 
Task reassigned to Megan Eichler.
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Tricia Flaherty Dec 08, 2014 10:50 AM 
Freeware installed: VLC v2.1.5, Opera 26.0, Chrome
39.0, Firefox 34.0.5, Sophos and MS Remote Desktop
Connection; MS Office 2011 Std for MAC from
P0095927, Adobe CC2014FULLMAC package like ITC103
lab OCT-2014 *tmf, AutoDesk AutoCAD for MAC, Maya
2015 SP2, Smoke 2015 from WOU education agreement *tmf

This is on counter in Inventory area with GFA
Setup form and Invoice.  He is keeping laptop as
an exempt station.
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Sarah Pettigrew Dec 04, 2014 04:56 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Daniel Tankersley in ITC 207. The WOU # of the new computer is 
20140352[Edit Inv] and the old computer WOU # is 20101389[Edit Inv]. The 
computer is behind Tricia's desk in ITC009.
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