Service Request Ticket - # 55532

Service Request Information

CONTACT Name Casares, Louann   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2014 08:35 AM
Department Disability Access Services Phone 89241
Location Email casaresl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101091[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag C5BP1Q1 Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. C5BP1Q1 Location PDR 2023 Giveaway

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software MS Office Pro Plus 2010 installed as Office 2007 from P0080246, JAWS Professional v12 w/ remote access from P0080288, Dragon Nat.SpkingPro 11 from P0080293, ZoomText v9.1 MAG/RDR from P0080238

Wired NIC 5C:26:0A:56:08:F4


Wireless NIC 18:3D:A2:51:53:74


Bluetooth NIC 68:A3:C4:47:04:D4

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Dec 08, 2014 10:30 AM 
Task reassigned to Nick Moore.
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Nick Moore Dec 08, 2014 10:30 AM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Dec 08, 2014 10:30 AM 
unjoined and re joined to the network
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Megan Thibeault Dec 08, 2014 08:35 AM 
Can't log into to mash, a few different people 
have tried logging in. Need someone SOON! laptop 
is needed for a final.
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