Service Request Ticket - # 55536

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 08, 2014 10:49 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
peripheral Edit WOU # 20130584[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell E-Port PlusII Replicator & 130W power adapter
Serial No. n/a Location PDR 2023 Giveaway
TECHS Submitted by Ryan Ripp Contact rripp13@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 08, 2014 11:16 AM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 08, 2014 11:16 AM 
Admin right were given.
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Miles Rakestraw Dec 08, 2014 11:04 AM 
Task reassigned to Miles Rakestraw.
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Ryan Ripp Dec 08, 2014 10:49 AM 
****This is an email****
Please grant administrator rights on machine 
20130584[Edit Inv] for myself (Shondra Russell, 
russells), and our new Advisor (Michael 
Caldwell, caldwellm).  We need this in order to 
properly install and utilize our student 
database program StudentAccess (Heiberg).

Please let me know if you have any questions.
Thank you,
Shondra
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