Made Kevin an administrative user on the 
machine and enabled his mobile profile.  
Connected H, I, P drives.  Added CA-Ellington 
printer.  Transferred locally saved files from 
old computer to new computer as well as his H 
drive just to make sure everything would be 
backed up.  Opened Finale and made sure it was 
registered.  Made sure he could login via wi-
fi.

OS corruption is causing issues.  Reformatting HD 
and reinstalling OS.  Will create a custom image.

****This is an email****
Hi Kevin,

I have a new MacBook Air ready to bring over 
and set up for you.  Before I can set anything 
up, please transfer anything that you might 
have saved to the desktop, such as documents or 
other files, to a network location such as your 
H drive.  This will insure that we are able to 
transfer all of your data to the new machine.  
Once that has been complete, please let me know 
your availability and I will set up an 
appointment with you to set everything up.

Thank you,
Lori

Task reassigned to Lori Burgeson.

10.9.5-MacBookAir_12-10-14 image is ready.

Task reassigned to New Equip. Setup.

There is new Macbook Air 13 W#20131003 with GFA
setup form to replace Macbook Pro 13 W#20090899
for Kevin on shelf across from restroom in ITC
009.  He will need to get Finale 2014 installed as
well: 
T:\Finale\Finale2014c

Task reassigned to Tricia Flaherty.

MV0090YMUAGKA

Division Chair: Scott Grim

I will give him a call to get more information 
on which part of the charger is failing.  The 
computer is no longer under warranty, so his 
department would have to approve a replacement.  
I will call AppleCare to get a quote for his 
department.

When he plugs in the charger, the light doesn't
turn on and he can't get it to charge.