Service Request Ticket - # 55551

Service Request Information

CONTACT Name Eckles, Holly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2014 03:04 PM
Department College of Education Phone 88824
Location Email ecklesh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121231[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25KV2ZDDNML Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS Unknown Software MS Office 2011 Std for MAC from P0090649

Wired NIC 10:DD:B1:D6:6C:54


Wireless NIC EC:35:86:48:5F:A4


Bluetooth NIC EC:35:86:48:5F:A5

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 09, 2014 03:53 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 09, 2014 03:53 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Dec 09, 2014 03:53 PM 
Restarted her computer and she able to log in.
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Alyssa Little Dec 09, 2014 03:04 PM 
She is unable to log into her office computer and
was unable to log into another computer on campus.
Dave wants you to check and see if you can log
into her computer, if yes please tell him.
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