Service Request Ticket - # 55552

Service Request Information

CONTACT Name Peralta Cortez, Rosario   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2014 03:14 PM
Department Writing Center Phone 88640
Location Email cortezm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20120400[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13 inch (Intel Core i5 2.5GHz)
Serial No. C2VJ71MXDTY3 Location PDR

CPU intel Core i5(2.5GHz Dual-core


OS MAC OS X 10.8 (Mountain Lion) Software MS Office 2011 Std for MAC from P0087153

Wired NIC A8:20:66:0F:74:55


Wireless NIC 20:C9:D0:C0:7F:D7


Bluetooth NIC 20:C9:D0:C0:7F:D8

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 12, 2014 10:56 AM 
Status changed from (3) Order in Process to (5) Completed
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Megan Thibeault Dec 12, 2014 10:56 AM 
New charger came in, shipped out the old one. Gave
Maria her new charger. Good to go-
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Megan Thibeault Dec 10, 2014 08:43 AM 
Status changed from (1) Pending to (3) Order in Process
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Megan Thibeault Dec 09, 2014 06:04 PM 
Apple case ID:710896737
Repair#D142501129
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Alyssa Little Dec 09, 2014 03:14 PM 
She needs her mac book charger replaced WOU# 20120400[Edit Inv]

Ext. 88640
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