Service Request Ticket - # 55560

Service Request Information

CONTACT Name Darby, Cheri   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2014 09:53 AM
Department Business Services Phone 88837
Location Email darbyc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110830[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2GH45V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:32:84

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 11, 2014 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 11, 2014 12:05 PM 
Ended up being nothing wrong. She could log in
fine in an acceptable amount of time.
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Miles Rakestraw Dec 11, 2014 11:50 AM 
Task reassigned to Miles Rakestraw.
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Megan Thibeault Dec 11, 2014 09:53 AM 
Machine is running so slow.. Takes a few minutes
to log into portal. Needs someone to come look at
this today.
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