Service Request Ticket - # 55562

Service Request Information

CONTACT Name Menear, Carla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2014 10:12 AM
Department Creative Arts Phone 88275
Location Email menearc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20110874[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
Serial No. 2C245V1 Location PDR

CPU Intel Core i5-2500(3.3GHz,6M,TV-x)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0085446

Wired NIC 18:03:73:26:19:BC

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact nmoore10@wou.edu 88925

Tracking

Entered by Date Memo
Nick Moore
Email

Public
Entered by Date Memo
Nick Moore Dec 11, 2014 04:18 PM 
Task reassigned to Nick Moore.
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Nick Moore Dec 11, 2014 04:18 PM 
Status changed from (1) Pending to (5) Completed
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Nick Moore Dec 11, 2014 04:18 PM 
she wasn't there but was able to look at computer, the problem was 
from a lose connection was able to tighten the connection in the 
back and it is working fine.
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Miles Rakestraw Dec 11, 2014 11:06 AM 
Left VM.
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Meghann Thilberg Dec 11, 2014 10:12 AM 
her computer is not turning on. she's on a windows
and would like help right away
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