Service Request Ticket - # 55566

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 11, 2014 11:57 AM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20080695[Edit Inv] (opens in a new window) Bldg/Room WEL 207
Service Tag Description HP LaserJet 5200dtn Printer #Q7546A#ABA
Serial No. CNGXB12195 Location General Office

Model Q&546A Hostname regback.wou.edu
Notes ¿ Up to 35 pages per minute ¿ First page out in 10 seconds ¿ Automatic two-sided printing, networking ¿ Two additional 250- and 500-sheet input trays Paper size: Letter, letter rotated, legal, executive, statement, 8.5 x 13 in, 11 x 17 in, 12 x 18 in, envelopes (No.10, Monarch, DL) Duty Cycle: 65000 pages per month IP:140.211.117.38 Ink/Toner Refill

Wired NIC 00:21:5A:8C:66:D1

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 11, 2014 12:23 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 11, 2014 12:23 PM 
He said to not worry about it.
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Megan Thibeault Dec 11, 2014 12:21 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Dec 11, 2014 12:07 PM 
Task reassigned to Megan Eichler.
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Miles Rakestraw Dec 11, 2014 12:07 PM 
Nothing is wrong with the printer he says that he
just wants the heads or something like that
cleaned.  Let me know if you want me to do
something about this.  Maybe maintenance kit or
something.
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Meghann Thilberg Dec 11, 2014 11:57 AM 
Admin 104 printer needs to be looked at.
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