Service Request Ticket

Service Request Information

CONTACT	Name	Bales, Amanda	Date	Dec 12, 2014 09:41 AM
	Department	Business Services	Phone	89473
	Location		Email	balesa@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20091120 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag	HW4ZRL1	Description	Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
	Serial No.	HW4ZRl1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Windows 7 Pro	Software	WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 license downgraded to 2007 from P0074957
	Wired NIC	B8:AC:6F:7D:03:A8

TECHS	Submitted by	Meghann Thilberg	Contact	mthilberg12@wou.edu	88925
	Primary Technician		Contact	bidahor13@wou.edu	88925

Entered by	Date	Memo
Babatunde Idahor			Email Public
Entered by	Date	Memo
Babatunde Idahor	Dec 12, 2014 12:33 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Babatunde Idahor	Dec 12, 2014 12:33 PM	Delivered two keyboards to Amanda.	Add Attachment
Babatunde Idahor	Dec 12, 2014 10:57 AM	Task reassigned to Babatunde Idahor.	Add Attachment
Meghann Thilberg	Dec 12, 2014 09:41 AM	**This is an email** Good morning! The J and F and 5 keys on the two keyboards in my office have finally worn down so that I am often placing my hands incorrectly and typing out messages that look like this: gppe bpremomg O fd ,u[sepf jab;e t t7u]e w8ityh my wyest colwoed byecause ( can't wi8nd the byunmpe on the uetboard. You see how much fun that can be. Can I just get two used basic usb keyboards for the two computers in my office? Thank you, Amanda Bales Mail Services, ITC 111 Computer numbers 20091120 and 20091021	Add Attachment