Service Request Ticket - # 55588

Service Request Information

CONTACT Name Larson, Malissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2014 09:47 AM
Department Disability Access Services Phone 88250
Location Email larsonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM3349DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:7A:EB


Wireless NIC 60:03:08:EB:AE:40


Bluetooth NIC 60:03:08:EB:AE:41

TECHS Submitted by Meghann Thilberg Contact mthilberg12@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 18, 2014 02:55 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 18, 2014 02:55 PM 
Helped her connect to remote desktop.  She is able
to access the data she was looking for.
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Miles Rakestraw Dec 17, 2014 01:44 PM 
Available tomorrow after 2:30.  Direct extension =
88447.
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Miles Rakestraw Dec 15, 2014 02:35 PM 
She is in a meeting. Left a message with the
receptionist.
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Katie Halvorson Dec 12, 2014 09:52 AM 
****This is an email****
Monday would be great! Number is #20130552[Edit Inv]

Thank you!
Malissa
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Meghann Thilberg Dec 12, 2014 09:47 AM 
****This is an email****
Hello Miles helped me with an ADA Assessment large
file to connect the file with the hyperlink
photos, they aren't working again...possible for
Miles to help me again?

Thank you
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