Service Request Ticket - # 55590

Service Request Information

CONTACT Name Fordham, Kayla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2014 11:05 AM
Department Human Resources Phone 88490
Location Email fordhamk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101459[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 990 SFF Core i5-2400, 3.1GHz,6M,TV-x
Serial No. 44VSJQ1 Location PDR

CPU Intel Core i5-2400(3.1GHz,6M,TV-x)


OS Unknown Software MS Office Pro Plus 2010 from P0080959 installed as Office Pro Plus 2007, Adobe Acrobat Pro XI(v.11) from P0093895 TRANSFER to W#20150658 SR62194 DEC2016

Wired NIC 78:2B:CB:A6:40:CF

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Dec 12, 2014 11:49 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Dec 12, 2014 11:49 AM 
downloaded the avery template for Kayla, and
showed her how to change to certain labels.
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Megan Thibeault Dec 12, 2014 11:33 AM 
Task reassigned to Megan Eichler.
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Katie Halvorson Dec 12, 2014 11:05 AM 
****This is an email****
Good morning,

Recently someone from computing services
downloaded Microsoft Office 2010 onto my computer
but when I try to create labels, it doesn't give
me the template options it used to. (Avery 5160,
etc.) My computer number is 20101459[Edit Inv]. Also, I'm
located on the second floor of the admin building,
room 206. :)

Thank you so much!
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