Service Request Ticket - # 55599

Service Request Information

CONTACT Name Hogate, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 12, 2014 04:14 PM
Department Facilities Services Phone 88952
Location Email hogatej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081090[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox P3250D Personal Laser Printer #P3250D
Serial No. MXV088608 Location PDR

Model P3250D Hostname
Notes duplex, 30ppm, USB 2.0 with cable, 1200 dpi image, 250 sheet paper capacity MAINT: 3250 Fuser Maintenance Kit, 110V #3250-Z1 VISA2014004334 JAN2015 SR55599 Ink/Toner Refill
TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 23, 2015 09:36 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 23, 2015 09:15 AM 
Dyl is returning the printer now
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Megan Thibeault Jan 22, 2015 05:11 PM 
all fixed, will return tomorrow am
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Megan Thibeault Jan 12, 2015 01:26 PM 
Waiting on parts.
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Megan Thibeault Jan 07, 2015 11:59 AM 
Waiting on parts.
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Megan Thibeault Dec 15, 2014 02:36 PM 
PR8172-needs maintenance kit
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Miles Rakestraw Dec 15, 2014 12:54 PM 
Task reassigned to Megan Eichler.
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Miles Rakestraw Dec 15, 2014 12:32 PM 
Task reassigned to Miles Rakestraw.
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Megan Thibeault Dec 12, 2014 04:45 PM 
Red Error has occurred.
The Print Cartridge is empty or is not installed


Flashing Red A minor error has occurred.
The Print Cartridge toner is low.
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Ruby Tidwell Dec 12, 2014 04:31 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Dec 12, 2014 04:29 PM 
Left voicemail
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Ruby Tidwell Dec 12, 2014 04:26 PM 
Task reassigned to Ruby Tidwell.
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Katie Halvorson Dec 12, 2014 04:14 PM 
Printer just keeps giving a red light but there is
no error that they can find.  Alan went over and
tried to check it out and couldn't figure it out.
 The printer is in the key shop.  They also tried
restarting and nothing came up with an actual error.
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