Service Request Ticket - # 55609

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 15, 2014 01:14 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101166[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 55QQFQ1 Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QQFQ1 Location Ready for PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:CC

TECHS Submitted by Mackenzie Walston Contact mwalston14@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Mackenzie Walston Dec 15, 2014 01:17 PM 
Status changed from (1) Pending to (5) Completed
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Mackenzie Walston Dec 15, 2014 01:17 PM 
Task reassigned to Self Resolved.
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Mackenzie Walston Dec 15, 2014 01:17 PM 
test SR
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Mackenzie Walston Dec 15, 2014 01:16 PM 
sent email to Megan asking for the WOU#
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Mackenzie Walston Dec 15, 2014 01:14 PM 
ad end user restart computer, still having issues.
They tried updating adobe last week and continued
to have issues. 

Around campus 
Monday 3-5
Tuesday 9-11
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