Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Dec 17, 2014 09:32 AM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20110881 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	OptiPlex 990 SFF, Intel Core i5 2500(3.3GHz, 6M)
	Serial No.	2G455V1	Location	PDR
	CPU	Intel Core i5-2500(3.3GHz,6M,TV-x)
	OS	Windows 7 Pro, 64 bit	Software	MS Office Pro Plus 2010 from P0085446 TRANSFERRED from W#20080031[Adobe Acrobat Pro 10 WIN from P0084592]
	Wired NIC	18:03:73:26:0F:80

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	nmoore10@wou.edu	88925

Entered by	Date	Memo
Nick Moore			Email Public
Entered by	Date	Memo
Nick Moore	Dec 17, 2014 09:55 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nick Moore	Dec 17, 2014 09:55 AM	choose the wrong type of paper	Add Attachment
Megan Thibeault	Dec 17, 2014 09:39 AM	Task reassigned to Nick Moore.	Add Attachment
Megan Thibeault	Dec 17, 2014 09:32 AM	Sharon changed out her toner for her printer and now when she is printing from Firefox it is cutting the preview in half. She would like someone to come down ASAP to take a look at this. She is around all day but 12pm-1:30pm. Please visit her before 4pm today.	Add Attachment