Service Request Ticket - # 55632

Service Request Information

CONTACT Name McBurnett, Diane   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 19, 2014 08:34 AM
Department Student Health & Counseling Center Phone 88313
Location Email mcburnd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140297[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag GH8PM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH8PM22 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 from P0095365

Wired NIC 34:17:EB:D4:99:8D

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 19, 2014 02:14 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 19, 2014 02:14 PM 
Re-installed scanner drivers.  Scanner is working
properly.
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Miles Rakestraw Dec 19, 2014 01:31 PM 
Task reassigned to Miles Rakestraw.
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Megan Thibeault Dec 19, 2014 08:34 AM 
computer is at the front desk of the SCH
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Megan Thibeault Dec 19, 2014 08:34 AM 
Scanner not working-driver issues

Here till 5pm
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