Service Request Ticket - # 55654

Service Request Information

CONTACT Name Poole, Jesse   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 29, 2014 12:20 PM
Department Student Success & Advising Office Phone 88083
Location Email poolej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20140386[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp 23 Multimedia Monitor #UZ2315H3
Serial No. CN0J99YX72872453C21S Location PDR
TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact dkarbia11@wou.edu 88925

Tracking

Entered by Date Memo
Dyl Karbia
Email

Public
Entered by Date Memo
Dyl Karbia Dec 30, 2014 10:14 AM 
Status changed from (1) Pending to (5) Completed
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Dyl Karbia Dec 30, 2014 10:14 AM 
I was able to get hold of Jesse and deliver the
both Dell monitor to his office. Completed the
setup everything work just fine.
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Dyl Karbia Dec 30, 2014 08:53 AM 
Task reassigned to Dyl Karbia.
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Tricia Flaherty Dec 29, 2014 02:38 PM 
Task reassigned to UCS Tech.
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Tricia Flaherty Dec 29, 2014 02:38 PM 
Please leave older monitors that these two replace
with Jesse to be re-purposed.  These are to be
setup as dual displays to his Dell E-port Plus
dock and latitude laptop W#20111081[Edit Inv].   UZ2315 is
via displayport connection and P2314 via DVI
connection
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Tricia Flaherty Dec 29, 2014 02:34 PM 
****This is an email**** 12-18-2014
Hey Tricia,

You should be getting a purchase request approval
from Dave McDonald anytime now.  Ill be around
until the end of day Friday, so feel free to send
someone anytime if they happen to have the time
before we close.  

If I am not here when they swap the monitors,
please ask them to not take the existing monitors
and to leave them in the office as I believe we
are going to repurpose them.



Thank you,

Jesse P. Poole, M.A., M.S.Ed
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Sarah Pettigrew Dec 29, 2014 12:20 PM 
NEW EQUIP SETUP: 2 Dell monitors need to be setup and delivered 
to Jesse Poole in APSC 401. The WOU#s of the monitors are 
20140385[Edit Inv] and 20140386[Edit Inv]. The equipment is under the shelves 
across from the restroom in ITC 009.
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