Service Request Ticket - # 55663

Service Request Information

CONTACT Name Larson, Malissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 30, 2014 02:41 PM
Department Disability Access Services Phone 88250
Location Email larsonm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130552[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple MacBook Pro 13-inch #Z0MT
Serial No. C1MM3349DV30 Location PDR

CPU Intel Core i7(2.9GHz dual-core, 4MB L3 cache)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0092993

Wired NIC 68:5B:35:B2:7A:EB


Wireless NIC 60:03:08:EB:AE:40


Bluetooth NIC 60:03:08:EB:AE:41

TECHS Submitted by Alyssa Little Contact alittle11@wou.edu 88925
Primary Technician Contact mrakestraw13@wou.edu 88925

Tracking

Entered by Date Memo
Miles Rakestraw
Email

Public
Entered by Date Memo
Miles Rakestraw Dec 30, 2014 04:07 PM 
Status changed from (1) Pending to (5) Completed
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Miles Rakestraw Dec 30, 2014 04:07 PM 
Task reassigned to Miles Rakestraw.
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Miles Rakestraw Dec 30, 2014 04:07 PM 
Re-mapped her drives. She is able to access
everything she needs now.
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Alyssa Little Dec 30, 2014 02:41 PM 
****This is an email****
Hello,
I am having issues connecting to my H drive files
and other drives, if someone can help me that
would be great!

Station # 20130552[Edit Inv]

I have had a few people working on the computer
for other things but this isn't working now.

Thank you
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