Service Request Ticket - # 55670

Service Request Information

CONTACT Name Kauffman, Brian   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 31, 2014 02:54 PM
Department Western Community Policing Institute Phone 14008
Location Email kauffmab@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20140384[Edit Inv] (opens in a new window) Bldg/Room MA 230
Service Tag 37P6K32 Description Dell Latitude E6440, i7-4610M Processor
Serial No. 37P6K32 Location Maaske 230 - Marianne Novotny

CPU Intel Core i7-4610M(3.0 GHz, 4M) 4th GEN


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; NEW VERSION: Adobe Captive v.11 (2019) UCS2019009271 JULY 2019 SR# ;(was Adobe Captivate 10 (2017 release) License P0105529 was on W#20090160 for Brian Kauffman (order #9738) JUNE 2017 SR#65369;)

Wired NIC 34:E6:D7:1A:CE:74


Wireless NIC 80:00:0B:67:3C:2A


Bluetooth NIC 80:00:0B:67:3C:2E

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 12, 2015 11:37 AM 
Status changed from (2) Scheduled to (5) Completed
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Megan Thibeault Jan 12, 2015 11:37 AM 
Set up his machine, had him log in hard wired. He
didn't want me to double check that he could log
in. He also didn't want my help with adding printers.
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Megan Thibeault Jan 12, 2015 10:47 AM 
Status changed from (1) Pending to (2) Scheduled
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Megan Thibeault Jan 12, 2015 08:56 AM 
Today at 11am
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Megan Thibeault Jan 12, 2015 08:03 AM 
emailed to ask for availability
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Megan Thibeault Jan 12, 2015 07:59 AM 
Task reassigned to Megan Eichler.
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Ruby Tidwell Jan 08, 2015 01:17 PM 
Task reassigned to UCS Tech.
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Ruby Tidwell Jan 08, 2015 01:17 PM 
Ready for deployment
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Ruby Tidwell Jan 08, 2015 10:48 AM 
Task reassigned to Ruby Tidwell.
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Sarah Pettigrew Dec 31, 2014 02:54 PM 
NEW EQUIP SETUP: A Dell laptop needs to be setup and delivered to 
Brian Kauffman in MA 231. The WOU # is 20140384[Edit Inv]. The equipment 
is on the shelves across from the restroom in ITC 009.
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