Service Request Ticket - # 55673

Service Request Information

CONTACT Name Gauntz, Danielle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 02, 2015 12:35 PM
Department University Computing Solutions Phone 88215
Location Email gauntzd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140383[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch with Retina 5K display #Z0QX
Serial No. C02NX0AZFY14 Location PDR

CPU Intel Core i7(4.0GHz quad)


OS MAC OS X 10.10 (Yosemite) Software MS Office for MAC from WOU License, Transferable from W#20100351: Adobe Master Collection CS5 Mac from P0077649, Adobe Creative Suite 6 Design & Web Premium License from P0094208,

Wired NIC AC:87:A3:07:31:17


Wireless NIC B8:09:8A:C2:FF:6F


Bluetooth NIC B8:09:8A:C2:FF:70

TECHS Submitted by Sarah Pettigrew Contact spettigrew12@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 07, 2015 10:45 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 07, 2015 10:45 AM 
All set up!
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Sarah Pettigrew Jan 02, 2015 01:20 PM 
Task reassigned to Megan Eichler.
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Sarah Pettigrew Jan 02, 2015 12:35 PM 
NEW EQUIP SETUP: (GFA) An iMac needs to be setup and delivered to 
Danielle Gauntz in ITC 004. The WOU # of the new iMac is 
20140383[Edit Inv] and the old computer is 20100351[Edit Inv]. The equipment is on 
the counter near the computers in ITC008.
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