Service Request Ticket - # 55680

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2015 09:15 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130045[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox ColorQube 8880DNM Color Printer
Serial No. 5AB000677 Location PDR

Model ColorQube 8880 Hostname hlref2.wou.edu
Notes Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK-RMA:XFL134179 1/14/16 RMA:T4B005474 5/12/2017 IP: 140.211.112.44 Metered Code: 4657 Ink/Toner Refill Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783

Wired NIC 9C:93:4E:5F:D4:C0

TECHS Submitted by UCSHelpdesk Associate Contact ucshelpdesk@wou.edu 88925
Primary Technician Contact rtidwell11@wou.edu 88925

Tracking

Entered by Date Memo
Ruby Tidwell
Email

Public
Entered by Date Memo
Megan Thibeault Jan 05, 2015 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Jan 05, 2015 11:38 AM 
Task reassigned to Ruby Tidwell.
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Megan Thibeault Jan 05, 2015 11:38 AM 
Changed out feed rollers
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Megan Thibeault Jan 05, 2015 11:38 AM 
Ruby checked this out, looks good.
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Ruby Tidwell Jan 05, 2015 09:21 AM 
Do you know which printer it is that is jamming 
repeatedly?
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UCSHelpdesk Associate Jan 05, 2015 09:15 AM 
Printer in the library wont stop jamming. They
have tried restarting the device but it still has
the same problem.
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